Accessibility Statement

Last updated: 8 September 2026

This statement applies to hawthorn-management.com. We want the site to be usable by as many people as possible, including anyone using a screen reader, magnification, speech recognition or keyboard only navigation.

How accessible this site is

We aim to meet WCAG 2.2 level AA. We are not there yet. We know about the following:

• !The hero video plays automatically and cannot be paused. Moving content that starts on its own and runs for more than five seconds must have a way to pause, stop or hide it. This fails WCAG 2.2 success criterion 2.2.2.
• !The site has not had a full accessibility audit. The issues listed here come from an initial review, not a complete test, so there are likely to be others we have not found.

What we have got right

• Every image carries a text alternative.
• Each page has a single main heading and a logical heading structure.
• The page language is declared, so screen readers pronounce content correctly.
• Form fields have visible, properly associated labels.

Feedback

If you cannot access something on this site, or you need information in another format, such as large print, accessible PDF, plain text, audio or braille, email [email protected], telephone 0333 188 9873, or write to us at 50 Princes Street, Ipswich, Suffolk, IP1 1RJ.

Tell us the page, what you were trying to do, and what got in the way. We reply within 5 working days.

If you are not happy with our response

We are required to make reasonable adjustments under the Equality Act 2010. If you contact us about an accessibility problem and are not satisfied with how we respond, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com or 0808 800 0082.

Technical information

This site's accessibility is being improved toward WCAG 2.2 AA. This statement was prepared on 8 September 2026 based on an initial review of the live site.